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      NPS Customer Care

      • 5 min read
      • Last Modified Date: January 10, 2024
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      The National Securities Depository Limited Central Record Keeping Agency or NSDL CRA (NPS Customer Care) may be reached @ (022) 2499 3499. One can also lodge any complaint electronically with the NSDL CRA’s Central Grievance Management System (CGMS) or with Karvy CRA. In the NPS, NSDL and Karvy are Central Recordkeeping Agencies (CRAs).

      NSDL’s location is 1st Floor, Times Tower, kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 and Fax Number: (022) 2495 2594/ 2499 4974.

      The details for NPS grievance escalation are shown below. If one is dissatisfied with the settlement offered by NSDL/Karvy, one may submit a complaint directly to the watchdog, the Pension Funds Development and Regulatory Authority (PFRDA).

      Do not miss NPS Vs PPF: Comparison, Return Rates & Which is Better.

      NPS Grievances Escalation Level
      Level I Escalation 

      Official’s Name

      Mr. Chandrashekhar Warange

      Details For Contact 

      Tel Number: 022 24993499

      Email: gro@nsdl.co.in


      Grievance Redressal Officer (GRO)

      Level II Escalation

      Official’s Name

      Mr. Mandar Karlekar

      Details For Contact 

      Fax Number: 022 24952594

      Email: cgro@nsdl.co.in


      Chief Grievance Redressal

      Officer (CGRO)

      Escalation for NPS Exits
      Level I Escalatiion

      Official’s Name

      Ms. Manjiri S. Salvi

      Details For Contact

      Tel Number: 022 24994274

      Email: npsclaimassist@nsdl.co.in

      Escalation Level

      Level II Escalation 

      Official’s Name

      Mr. Dinesh Dalvi

      Details For Contact

      Email: dinesh.dalvi@nsdl.co.in

      Escalation Level

      Atal Pension Yojana or APY Number for Customer Care

      Atal Pension Yojana Exits or APY Exits Number For Customer Care

      Also read APY : Atal Pension Yojana Eligibility, Contribution Chart & Benefits.

      Branch Offices of NSDL


      • Address: The Millenium, 5th Floor, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata – 700 020
      • Telephone Number: (033) 2281 4461 / 2290 1396
      • Fax Number: (033) 2289 1945


      • Address: Kences Towers, 6A, 6th Floor, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600 017
      • Telephone Number: (044) 2814 3917/18
      • Fax Number: (044) 2814 4593

      New Delhi 

      • Address: 409/410, 4th floor, Ashoka Estate Building, Barakhamba Road, Connaught Place, New Delhi – 110 001
      • Telephone Number: (011) 23705418 / 2335 3817
      • Fax Number: (011) 2335 3756


      • Address: 3rd Eye One Commercial Complex Co-op, Unit No. 407, 4th Floor Soc. Ltd., C. G. Road, Above Vijay Sales Stores, Near Panchvati Circle, Ahmedabad – 380 006
      • Telephone Number: (079) 2646 1376
      • Fax Number: (079) 2646 1375


      Yes, NPS is a viable investing choice. But have you ever wished that your money was invested in something more dependable and yielding bigger returns than NPS? Well, look no further for real estate is one such alternative investment that provides the same rewards in a more efficient manner! Real estate provides long-term stability, guaranteed profit, investment growth, and huge benefits.

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      NPS Customer Cares Support Toll-Free and Contact Numbers FAQs

      How can I talk to NPS customer care?

      The NPS customer care number is 022-2499 3499.

      What is the Customer Care number for APY (Atal Pension Yojana)?

      The customer care number for Atal Pension Yojana are:

      • Assistant Manager: Vinayak Patil, Email: vinayakp@nsdl.co.in, Phone Number: 022-24994596
      • Manager: Manisha Wayal; Email: manisha.padhye@nsdl.co.in, Phone Number: 022-24994522
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