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The National Securities Depository Limited Central Record Keeping Agency or NSDL CRA (NPS Customer Care) may be reached @ (022) 2499 3499. One can also lodge any complaint electronically with the NSDL CRA’s Central Grievance Management System (CGMS) or with Karvy CRA. In the NPS, NSDL and Karvy are Central Recordkeeping Agencies (CRAs).
NSDL’s location is 1st Floor, Times Tower, kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013 and Fax Number: (022) 2495 2594/ 2499 4974.
The details for NPS grievance escalation are shown below. If one is dissatisfied with the settlement offered by NSDL/Karvy, one may submit a complaint directly to the watchdog, the Pension Funds Development and Regulatory Authority (PFRDA).
Do not miss NPS Vs PPF: Comparison, Return Rates & Which is Better.
| NPS Grievances Escalation Level | |
| Level I Escalation
Official’s Name Mr. Chandrashekhar Warange Details For Contact Tel Number: 022 24993499 Email: gro@nsdl.co.in Position Grievance Redressal Officer (GRO) |
Level II Escalation
Official’s Name Mr. Mandar Karlekar Details For Contact Fax Number: 022 24952594 Email: cgro@nsdl.co.in Position Chief Grievance Redressal Officer (CGRO) |
| Escalation for NPS Exits | |
| Level I Escalatiion
Official’s Name Ms. Manjiri S. Salvi Details For Contact Tel Number: 022 24994274 Email: npsclaimassist@nsdl.co.in Escalation Level |
Level II Escalation
Official’s Name Mr. Dinesh Dalvi Details For Contact Email: dinesh.dalvi@nsdl.co.in Escalation Level |
Atal Pension Yojana or APY Number for Customer Care
- Assistant Manager: Vinayak Patil, Email: vinayakp@nsdl.co.in, Phone Number: 022-24994596
- Manager: Manisha Wayal; Email: manisha.padhye@nsdl.co.in, Phone Number: 022-24994522
Atal Pension Yojana Exits or APY Exits Number For Customer Care
- Assistant Manager: Manjiri Salvi, Email: manjiris@nsdl.co.in, Phone Number: 022-40904274
- Manager: Dinesh Dalvi, Email: dinesh.dalvi@nsdl.co.in, Phone Number: 022-40904842
Also read APY : Atal Pension Yojana Eligibility, Contribution Chart & Benefits.
Branch Offices of NSDL
Kolkata
- Address: The Millenium, 5th Floor, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata – 700 020
- Telephone Number: (033) 2281 4461 / 2290 1396
- Fax Number: (033) 2289 1945
Chennai
- Address: Kences Towers, 6A, 6th Floor, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600 017
- Telephone Number: (044) 2814 3917/18
- Fax Number: (044) 2814 4593
New Delhi
- Address: 409/410, 4th floor, Ashoka Estate Building, Barakhamba Road, Connaught Place, New Delhi – 110 001
- Telephone Number: (011) 23705418 / 2335 3817
- Fax Number: (011) 2335 3756
Ahmadabad
- Address: 3rd Eye One Commercial Complex Co-op, Unit No. 407, 4th Floor Soc. Ltd., C. G. Road, Above Vijay Sales Stores, Near Panchvati Circle, Ahmedabad – 380 006
- Telephone Number: (079) 2646 1376
- Fax Number: (079) 2646 1375
Takeaway?
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NPS Customer Cares Support Toll-Free and Contact Numbers FAQs
How can I talk to NPS customer care?
The NPS customer care number is 022-2499 3499.
What is the Customer Care number for APY (Atal Pension Yojana)?
The customer care number for Atal Pension Yojana are:
- Assistant Manager: Vinayak Patil, Email: vinayakp@nsdl.co.in, Phone Number: 022-24994596
- Manager: Manisha Wayal; Email: manisha.padhye@nsdl.co.in, Phone Number: 022-24994522